Privacy Policy

1. Introduction

Resvea, Inc. ("Resvea", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, mobile applications, and related services (collectively, the "Service"). By using the Service, you consent to the practices described in this policy.

2. Information We Collect

We collect several types of information to provide and improve our Service:

• Account Information: When you create an account, we collect your name, email address, phone number, and password.
• Profile Information: You may provide additional information such as your birthday, dietary preferences, allergies, and dining notes.
• Reservation Information: When you make a reservation, we collect details such as the restaurant, date, time, party size, and any special requests.
• Payment Information: When you make a payment, we collect billing details such as your credit card number, expiration date, and billing address. This information is processed by our third-party payment processors and we do not store your full card details on our servers.
• Usage Data: We automatically collect information about how you interact with the Service, including pages visited, search queries, clicks, and referring URLs.
• Device Information: We collect device-related information such as device type, operating system, browser type, IP address, and unique device identifiers.
• Location Data: With your consent, we may collect precise or approximate location data from your device to provide location-based services such as nearby restaurant recommendations.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve the Service, including processing reservations and orders.
• To create and manage your account and authenticate your identity.
• To process payments and send transaction confirmations.
• To send you reservation reminders, booking confirmations, and service-related notifications.
• To personalize your experience, including restaurant recommendations and search results.
• To communicate with you about promotions, offers, and updates (with your consent where required).
• To analyze usage trends and improve the functionality and performance of the Service.
• To detect, prevent, and address fraud, security issues, and technical problems.
• To comply with legal obligations and enforce our terms and policies.

4. How We Share Your Information

We may share your information in the following circumstances:

• With Restaurant Partners: We share your reservation details (name, party size, date, time, special requests, and contact information) with the restaurants you book through Resvea so they can fulfill your reservation.
• With Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing, email delivery, data analytics, and customer support.
• For Legal Purposes: We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Resvea, our users, or the public.
• In Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity.
• With Your Consent: We may share your information for other purposes with your explicit consent.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect usage data and improve our Service. Cookies are small data files stored on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted). You can control cookie preferences through your browser settings, but disabling cookies may affect certain features of the Service.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We may also retain certain information as required by law, to resolve disputes, enforce agreements, or for legitimate business purposes. When your information is no longer needed, we will securely delete or anonymize it.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can update or correct inaccurate information through your account settings or by contacting us.
• Deletion: You can request that we delete your personal information, subject to certain exceptions required by law.
• Portability: You can request a copy of your data in a structured, machine-readable format.
• Opt-out: You can opt out of marketing communications at any time by using the unsubscribe link in our emails or adjusting your notification settings.
• Withdraw Consent: Where processing is based on consent, you can withdraw your consent at any time.

9. Children's Privacy

The Service is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected information from a child under 16, we will take steps to delete such information promptly. If you believe a child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we implement appropriate safeguards such as standard contractual clauses to ensure your data remains protected.

11. Third-Party Links and Services

The Service may contain links to third-party websites or services that are not operated by Resvea. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our platform.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. We may also send you an email notification for significant changes. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: