Terms of Service

1. Acceptance of Terms

By accessing or using the Resvea platform, website, and mobile applications (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, you may not access or use the Service. We reserve the right to update these Terms at any time. Continued use of the Service after changes constitutes acceptance of the revised Terms.

2. Description of Service

Resvea provides an online platform that connects diners with restaurants and hospitality venues. Our Service enables users to discover restaurants, make reservations, purchase event tickets, and place orders for pickup or delivery. Resvea acts as an intermediary between diners and restaurant partners and does not itself operate any restaurant or food establishment.

3. Account Registration

To use certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to keep your account information up to date. You are responsible for safeguarding your password and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4. Reservations and Bookings

When you make a reservation through Resvea, you enter into a direct arrangement with the restaurant. Resvea facilitates the booking process but is not a party to the agreement between you and the restaurant.

• Reservations are subject to availability and confirmation by the restaurant.
• You agree to arrive on time for your reservation. Late arrivals may result in forfeiture of your table.
• Some reservations may require a credit card guarantee or a prepaid deposit. Cancellation and no-show policies are set by individual restaurants and will be communicated at the time of booking.
• Resvea reserves the right to limit or restrict your ability to make reservations if you have a history of no-shows or late cancellations.

5. Cancellation and No-Show Policy

Cancellation policies vary by restaurant and will be clearly stated at the time of booking. In general:

• Free cancellation is typically available up to a specified time before the reservation (e.g., 24 hours).
• Late cancellations or no-shows may result in a cancellation fee as determined by the restaurant.
• Prepaid reservations or event tickets may be non-refundable or subject to partial refund depending on the restaurant's policy.
• Repeated no-shows may result in suspension or termination of your Resvea account.

6. Payments and Pricing

Certain services on the platform may require payment, including but not limited to prepaid reservations, event tickets, and delivery or pickup orders. By providing payment information, you represent that you are authorized to use the payment method. All prices are displayed in the local currency and are inclusive of applicable taxes unless otherwise stated. Resvea uses third-party payment processors and does not store your full credit card information on its servers.

7. User Conduct

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws.
• Make fraudulent reservations or provide false information.
• Interfere with or disrupt the Service or its servers and networks.
• Attempt to gain unauthorized access to any part of the Service.
• Use automated systems (bots, scrapers, etc.) to access the Service without prior written consent.
• Post or transmit any content that is defamatory, obscene, or otherwise objectionable.
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity.

8. User Content and Reviews

You may submit reviews, ratings, photos, and other content ("User Content") to the Service. By submitting User Content, you grant Resvea a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, modify, and display such content in connection with the Service. You represent that you own or have the right to submit all User Content and that it does not violate any third-party rights. Resvea reserves the right to remove any User Content that violates these Terms or is otherwise objectionable.

9. Intellectual Property

The Service, including its design, text, graphics, logos, icons, images, and software, is the property of Resvea or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without prior written permission from Resvea.

10. Restaurant Partners

Resvea does not own, operate, or control any restaurant listed on the platform. Restaurant partners are independent businesses responsible for the quality of their food, service, and compliance with health and safety regulations. Resvea does not guarantee the accuracy of restaurant information, including but not limited to menu items, prices, hours of operation, and allergen information. Any disputes regarding your dining experience should be directed to the restaurant.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. RESVIA DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RESVIA AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE. RESVIA'S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO RESVIA IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

13. Indemnification

You agree to indemnify, defend, and hold harmless Resvea and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your access to or use of the Service, your User Content, or your violation of these Terms.

14. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and share your personal information. By using the Service, you consent to the collection and use of your information as described in the Privacy Policy.

15. Termination

Resvea may suspend or terminate your account and access to the Service at any time, with or without cause, and with or without notice. Upon termination, your right to use the Service will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, and limitations of liability.

16. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in any court of competent jurisdiction.

17. Changes to Terms

Resvea reserves the right to modify these Terms at any time. We will notify users of material changes by posting a notice on our website or sending an email to the address associated with your account. Your continued use of the Service after any changes take effect constitutes your acceptance of the revised Terms.

18. Contact Information

If you have any questions about these Terms, please contact us at: